When is the deadline for changes/order cancellations?
Your deadline will depend on your delivery day. For Wednesday deliveries the deadline for changing or cancelling your order is...
How long do I have to get deliveries?
You can order once, twice, hundreds of times and at any frequency! If you would rather not have a Standing...
Is there a delivery charge?
We offer free delivery for all orders over $35. For orders under $35, a $5 delivery charge will be added.
Can I specify a delivery time?
We cannot guarantee delivery times, however we typically know around what time we will be in your neighbourhood and will...
I live in an apartment building. Can you deliver to me?
Yes, we deliver to many apartments in town. If we deliver at a time of day when you are not...
I’d prefer to receive my orders at my work office. Can I?
Yes, absolutely. We deliver to the downtown offices on Friday, between 11 am and 1 pm. If you work outside...
What if I am going away on holiday, or simply want to skip a week?
If you need or wish to postpone or cancel your order for a while, you can enter your away days...
Do I have to be home to recieve my delivery?
No. We ask you to leave a cooler out in a safe place to drop your order off into. We...
Will my order be safe outside?
Generally yes. You know your neighborhood best: please ensure you are asking us to leave the box in a safe...
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